At Yasmin Walks, we’re committed to getting your adventure gear to you safely and efficiently, wherever you are in the world.
Order Processing
Once you place your order, our team carefully reviews and processes it within 1-2 business days. You will receive a confirmation email once your order has been packed and is ready to be shipped.
Packaging
We take great care in packaging your items to ensure they arrive in perfect condition. Our packaging is designed to be durable, protective, and eco-friendly whenever possible.
Shipping Methods
We partner with reliable courier services to handle all shipments. Depending on your location, your order will be shipped via the most appropriate carrier to ensure the best possible experience.
Tracking Your Order
Once your order ships, you will receive an email with tracking details. You can use this information to monitor your package’s progress until it reaches your doorstep.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at [email protected]. We will work with the courier service to resolve the issue and ensure you receive your order or a suitable replacement.
Multiple Shipments
If your order contains multiple items, they may be shipped separately to ensure faster delivery and proper handling of each product.
Changes to Shipping Information
If you need to update your shipping address or details, please contact us as soon as possible at [email protected]. We will do our best to accommodate your request before the order is dispatched.
Contact Us
For any questions about your shipment or assistance with your order, please reach out to us at: